Day: June 5, 2023

  • The 4 reasons to have an in-house call center

    The 4 reasons to have an in-house call center

    Schedule a meeting On whatsapp Schedule a meeting On whatsapp In entrepreneurship businesses that are 100% ecommerceE-commerce has experienced exponential growth in recent years and has become a fundamental part of the global economy. With the convenience of online shopping from the comfort of home, consumers have access to a wide range of products and…

  • Mistakes in the implementation and management of a call center in ecommerce-focused businesses.

    Mistakes in the implementation and management of a call center in ecommerce-focused businesses.

    Schedule a meeting On whatsapp Schedule a meeting On whatsapp Although call centers are a fundamental tool in customer service, they can also present some shortcomings. Here are some possible limitations of call centers: 1. Long wait times: One of the most common issues in call centers is the extended wait time to speak with…