Virfon Business

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Welcome entrepreneurs and business leaders to the world of artificial intelligence!
With VIRFON AI, you can now enjoy the benefits of AI solutions in your company. Allow us to introduce our technology of DIGITAL AGENTS based on artificial intelligence (AI)! These innovative virtual assistants are designed to simplify your life and enhance the performance of your company. How do they work?
It's simple
our digital agents use advanced AI algorithms to understand your questions and needs, providing accurate and helpful real-time responses to your customers and employees. From answering frequently asked questions to assisting in decision-making, our digital agent is always ready to help you, 24/7. Discover the efficiency and convenience of having a digital companion that works tirelessly for you.
Can you imagine ..
having a digital ally working 24/7 to enhance your life and business? That's precisely what our artificial intelligence (AI)-based digital agent can do for you. This virtual agent is like having an expert always by your side. It harnesses the power of AI to learn from your interactions and provide increasingly precise and personalized responses. From delivering exceptional customer service to automating repetitive tasks, our digital agent is here to simplify your day-to-day operations. Discover how VIRFON AI can boost your efficiency and productivity with our industry-leading digital agent.
Now you can have
a powerful tool that automates tasks, provides instant answers to your customers, and improves efficiency in your company—all without having to worry about the underlying technology! We are committed to making this transition easy and seamless for you.
With our technological development
of AI assistants customized for your company, you can authentically and deeply connect with your customers and employees through VOICE, WHATSAPP, and SMS, yielding exceptional results.
Previous slide
Next slide

With VIRFON AI, your company is connected  24/7 with customers and employees.

Welcome entrepreneurs and business leaders
to the world of artificial intelligence! With VIRFON AI, you can now enjoy the benefits of AI solutions in your company. Allow us to introduce our technology of DIGITAL AGENTS based on artificial intelligence (AI)! These innovative virtual assistants are designed to simplify your life and enhance the performance of your company. How do they work?
It's simple
our digital agents use advanced AI algorithms to understand your questions and needs, providing accurate and helpful real-time responses to your customers and employees. From answering frequently asked questions to assisting in decision-making, our digital agent is always ready to help you, 24/7. Discover the efficiency and convenience of having a digital companion that works tirelessly for you.
Can you imagine
having a digital ally working 24/7 to enhance your life and business? That's precisely what our artificial intelligence (AI)-based digital agent can do for you. This virtual agent is like having an expert always by your side. It harnesses the power of AI to learn from your interactions and provide increasingly precise and personalized responses. From delivering exceptional customer service to automating repetitive tasks, our digital agent is here to simplify your day-to-day operations. Discover how VIRFON AI can boost your efficiency and productivity with our industry-leading digital agent.
Now you can
have a powerful tool that automates tasks, provides instant answers to your customers, and improves efficiency in your company—all without having to worry about the underlying technology! We are committed to making this transition easy and seamless for you.
With our technological development
of AI assistants customized for your company, you can authentically and deeply connect with your customers and employees through VOICE, WHATSAPP, and SMS, yielding exceptional results.
Previous slide
Next slide

With VIRFON AI, your company is connected  24/7 with customers and employees.

En-logo

TRY IT NOW YOURSELF! Take the first step towards efficiency and innovation with AI
Interact NOW with our artificial intelligence (AI) digital agent through WhatsApp, VOICE, and SMS channels

and discover how we can boost the growth of your business

USA

Are you ready to take your business to the next level with the power of artificial intelligence?

With the 4 steps of VIRFON AI, activating your AI DIGITAL AGENT is easier than ever, and in less than 24 hours*

Step 1: Define the goals you want to achieve with your AI Digital Agent

In collaboration with our development team, we will start by defining the goals you want your AI Digital Agent to achieve. Whether it’s providing 24/7 customer support, automating processes, or enhancing operational efficiency, your goals are our priority

Step 2: Design and Configure Your AI Digital Agent

Our expert team will work with you to design and configure the functionality of your AI Digital Agent. Customize the responses, actions, and appearance to perfectly align with your needs

Step 3: Activate Your Digital Agent on Your Selected Channels

Take your AI Digital Agent where it matters most: on voice, WhatsApp, SMS, and other channels. Reach your customers where they are and provide exceptional experiences in every interaction

Step 4: Continuous Monitoring

It doesn’t end here. We maintain constant and periodic monitoring to ensure that your AI Digital Agent operates smoothly and continues to meet your goals.

*Subject to the features and technical requirements of each project

WHATSAPP AI
Turn your company’s customer service into an experience

Our Artificial Intelligence Agent will respond accurately and promptly to all your users, no matter how many access it simultaneously

WHATSAPP AI
Turn your company’s customer service into an experience

Our Artificial Intelligence Agent will respond accurately and promptly to all your users, no matter how many access it simultaneously

DASHBOARD AI
Monitoring and Intelligent Analysis for your phone, SMS, and WhatsApp conversations

With our AI technology, monitor all interactions occurring on phone calls, SMS, or WhatsApp from a single unified dashboard. The AI Dashboard not only allows you to visualize conversations in real-time but also summarizes them and extracts key insights. Discover trends, identify areas for improvement, and make informed decisions to enhance your company’s services. With Dashboard AI, transform communication into valuable data and take your business to the next level

VIRFON AI Solutions Portfolio

No more lost business

SOLUTIONS FOR

FOR EXTERNAL USERS
(CX) Customers

AI Contact Point

Focused on being the first informative and accessible point of contact for customers.

  • Business hours
  • Office locations
  • Product or service information
  • FAQs
  • Event information

AI Support center

Concentrates on problem resolution and technical assistance.

  • Complaints and grievances management
  • Technical support

AI Customer Engagement

Aims to optimize customer interactions and transactions with the company.

  • Appointment scheduling
  • Payment methods explanation

AI Personal Advisor /shopper Customer Engagement

Emphasizes personalization and tailored guidance to individual needs.

  • Personalized product/service recommendations

AI Global Assistant

“Highlights the assistant’s ability to communicate with a global audience in multiple languages.

  • Multilingual assistance

OR INTERNAL USERS
(EX) Employees

AI Operations Guide

Helps maintain consistency in daily operations.

  • Company procedures

AI Corporate Encyclopedia

Is a resource for professional development and ongoing training on what an employee needs to know about their company.

  • Employee training processes
  • Company information
  • Business hours and office locations
  • Product or service information

AI Payroll Navigator

Facilitates employee payment management processes, explanation of benefits, and guides on how to request them.

  • Guides for requesting benefits
  • Explanation of employee payments and deductions

AI Collaboration Integrator

Enhances communication and collaboration through collaborative work tools.

  • Personalized appointment scheduling
  • Integration with collaborative work platforms

AI Tech Support

Ensures that staff receives technical assistance efficiently and promptly.

  • Immediate technical support

Two scopes of VIRFON AI solutions

 75% Automation

 25% Manual operations

Essential VIRFON AI Solutions

Complex VIRFON AI Solutions

Consultation and recommendation on products and services

Provide basic contact or location information

Answer frequently asked customer questions

Send payment links

Schedule appointments

Contact information

Provide detailed information about events

Escalate to a human representative

Process real-time payments

Schedule appointments

Take orders

Order tracking or shipment tracking

Lead scoring

Assist a customer in making a hotel reservation with specific details

Digital AI asisstant plans

Plan Features

Frustration-Free start

Experience enhance

CX Transformation Enterprise

Price

USD $150/month

USD $400/month

Contact Sales

Assistant 7x24 Availability

yes

yes

yes

Monthly AI Text or phone conversation

1,000

5,000

10,000

Phone Numbers

1

2

As requested

Self-Serve FAQ

yes

yes

yes

Multilingual Capabilities

Text only

yes

yes

Outbond Text Links

yes

yes

yes

Transfer to a human

No

Voice only

Voice and chats

Voice phone Assistant

yes

yes

yes

SMS

Only USA

yes

yes

WhatsApp

Yes

yes

yes

Facebook Messenger

Yes

yes

Telegram

Yes

yes

Chat integration (get.chat)

Yes

yes

Reports & Analytics

Basic Dashboard

Advanced Dashboard

Advanced Dashboard

Custom API integration

yes

Custom sucess manager

Team

Team

Dedicated

Let's learn the essentials of AI (check our frequently asked questions)

1. What is an artificial intelligence-based digital Agent?

Our VIRFON AI digital agent development is an application or software program designed to interact with users in a natural way and perform tasks or provide information based on voice commands, text, and more. These assistants are powered by AI algorithms and machine learning that enable them to understand human language and respond to questions, perform specific tasks, or provide recommendations.

The way VIRFON AI digital assistants work may vary depending on the platform or specific application, but in general, they follow these steps:

  1. Language Recognition: When a user interacts with the digital assistant, whether speaking or typing, the assistant uses natural language processing (NLP) technology to understand what is being said or asked.

  2. Request Processing: Once the assistant has understood the user’s request, it uses AI algorithms to process it and determine the appropriate action or response.

  3. Action or Response: The digital assistant executes the required action or provides the desired response. This may include tasks such as sending a message, scheduling reminders, among many others.

  4. Continuous Learning: AI-based digital assistants can improve over time as they learn from user interactions and feedback. The more interactions they have, the more accurate and useful they can become.

Our digital assistants are used in a variety of applications and devices, from smartphones and smart speakers to online customer service systems. Their main goal is to make people’s lives easier, automate tasks, and provide useful information efficiently. As AI technology continues to advance, digital assistants become increasingly sophisticated and can perform a wide range of functions to enhance productivity and convenience.

2. How can an AI digital Agent benefit my business?

Our artificial intelligence (AI)-based digital Agent can benefit your business in various ways, improving operational efficiency and providing competitive advantages. Here are some ways in which an AI digital assistant can be beneficial

  1. Automation of Repetitive Tasks: AI digital assistants can handle routine and repetitive tasks such as data processing, email management, and appointment scheduling, freeing up your employees to focus on more strategic and creative tasks.

  2. 24/7 Customer Service: The AI digital assistant can provide customer support 24/7, answering frequently asked questions and providing assistance even outside of business hours, enhancing customer satisfaction.

  3. Increased Productivity: Our AI digital assistants can expedite task execution and reduce errors, increasing your team’s productivity and enabling more to be done in less time.

  4. Personalization of Customer Experience: By using customer data, our AI digital assistants can provide personalized responses and recommendations, enhancing the customer experience and fostering loyalty.

  5. Data Collection and Analysis: Our AI digital assistants can gather and analyze large amounts of data in real-time, providing valuable insights for informed business decision-making.

  6. Inventory Management Optimization: In retail or logistics businesses, an AI digital assistant can help manage inventory more efficiently, ensuring products are available when customers need them.

  7. Operational Cost Reduction: Task automation and improved efficiency can lead to a significant reduction in operational costs, increasing profitability.

  8. Scalability: Our AI digital assistants can grow with your business without the need to hire additional staff, making it easier to adapt to changing market demands.

  9. Faster Response Times: Our AI digital assistants can provide instant responses to customer queries or take real-time actions, improving efficiency and customer satisfaction.

  10. Competitiveness: Implementing AI technology can help your business stay competitive in an increasingly digitized market, attracting customers who value efficiency and personalized attention.

In summary, our AI digital assistants can be a powerful tool for enhancing efficiency, productivity, and customer satisfaction in your business, translating into increased growth and long-term success.

3. Is it customizable for my company?

Yes, customization is a key feature of our artificial intelligence (AI)-based digital agent and is typically an important aspect to consider when choosing one for your company. Here are more details about customization:

  1. Responses and Behavior: Our AI digital assistants can be customized to fit your company’s personality and respond in a way that reflects your values and tone of voice.

  2. Functionality: You can configure the functionality of the AI digital assistant to suit the specific needs of your business. This may include automating specific tasks, creating custom workflows, and integrating with internal systems or tools.

  3. Name and Appearance: You can choose the name and appearance of the digital assistant to align with your company’s brand.

  4. Customer Personalization: Our AI digital assistants can also be customized to provide unique experiences for customers. They can remember customer preferences, provide personalized recommendations, and tailor responses based on the history of past interactions.

  5. Specific Scenarios: You can configure the AI digital assistant to work in specific scenarios relevant to your business. For example, if you have an e-commerce business, you can customize it to assist customers with making purchases, provide product details, and track orders.

  6. Language and Localization: Our AI digital assistants can be customized to support multiple languages and adapt to user preferences in different geographical regions.

Customization is a significant advantage as it allows you to tailor AI technology to the unique needs of your business and the expectations of your customers. Before selecting an AI digital assistant, it’s important to discuss with the provider the customization options available and how they can be adjusted to suit your business.

4. What communication channels does it support? Email, chat, voice, etc

The capability of our artificial intelligence (AI)-based digital agent to support different communication channels may vary depending on the platform or specific provider. However, our configuration allows them to be versatile and adapt to multiple communication channels. Here is a list of common communication channels that an AI digital assistant could support:

  1. Online Chat: AI digital assistants integrate with chatbots and live chat systems to interact with customers through web platforms and mobile applications.

  2. Email: They can manage automatic responses to customer emails, filter unwanted emails, and assist with email-related tasks.

  3. Voice: AI digital assistants can support voice interactions through voice commands or integration with voice assistants like Amazon Alexa or Google Assistant.

  4. Instant Messaging: They can interact with customers through popular messaging applications such as WhatsApp, Facebook Messenger, Telegram, and others.

  5. SMS: Our AI digital assistants can send and receive SMS text messages to provide information or perform specific tasks. This option is currently available only for the United States and Canada.

  6. Social Media: They can interact with customers and respond to questions on social media platforms like Facebook, Twitter, and Instagram.

  7. Phone: In call center environments, some AI digital assistants can handle phone calls and provide automated responses through interactive voice response systems.

  8. Web Interaction: They can function on websites as embedded chatbots that interact with visitors and provide real-time assistance.

  9. Mobile Applications: They can interact with users through custom mobile applications and provide information or perform specific actions within the app.

It’s important to verify the specific capabilities of the AI digital assistant you are considering, as some solutions may be more specialized in certain channels than others. The flexibility to adapt to multiple communication channels can be a significant advantage, allowing you to reach your customers through the channels they prefer.

5. What type of tasks or processes can it automate?

Our artificial intelligence (AI)-based digital agent can automate a wide variety of tasks and processes within a company. These automations can be especially useful for increasing operational efficiency and freeing employees from repetitive tasks. Here are examples of tasks and processes that an AI digital assistant can automate:

  1. Customer Service:

    • Responding to frequently asked questions.
    • Handling customer queries.
    • Assisting in problem resolution.
    • Generating support tickets.
  2. Scheduling and Reminders:

    • Scheduling meetings and appointments.
    • Reminding about important events.
  3. Sales and Marketing:

    • Lead generation and follow-up.
    • Personalizing marketing messages.
  4. Technical Support:

    • Assisting in hardware and software setup.
    • Providing documentation and user guides.
  5. Human Resources:

    • Processing vacation requests.
    • Responding to questions about internal policies.
    • Scheduling interviews.
  6. Online Sales:

    • Responding to product-related questions.
    • Recommending products based on preferences.

These are just examples, and the automation capabilities of an AI digital assistant can be tailored to the specific needs of your company. The flexibility to customize automated tasks and processes is a significant advantage, allowing you to make the most of this technology to streamline business operations.

VIRFON AI blog experience

Explore tomorrow with us

    Business hours (MIAMI FL)

    Monday – friday 8:00 a.m. – 7:00 p.m.

    Saturday 9:00 a.m. – 3:00 p.m.

    Holidays 8:00 a.m. – 7:00 p.m.

    Send us an email at business@virfon.com