Virfon Business

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Estas son algunas de las ventajas que la IA puede ofrecer para tu negocio

Mejora de la experiencia del cliente

La IA puede ayudar a las empresas a proporcionar una experiencia de cliente más personalizada y satisfactoria.

Mejora de la toma de decisiones

La IA puede ayudar a las empresas a tomar mejores decisiones, ya que puede analizar grandes cantidades de datos y proporcionar información valiosa.

Mejora de la eficiencia

La IA puede automatizar tareas repetitivas y laboriosas, liberando tiempo a los empleados para que se centren en tareas más estratégicas.

Reducción de costes

La IA puede ayudar a las empresas a reducir costes, por ejemplo, automatizando procesos, optimizando la cadena de suministro o reduciendo el riesgo de fraude.

Creación de nuevos productos y servicios

La IA puede ayudar a las empresas a crear nuevos productos y servicios que satisfagan las necesidades de los clientes

¿cómo implementar la IA de forma eficaz con VIRFON AI ?

Con nosotros YA puedes aprovechar los beneficios de la AI en tu empresa

asesoramos

VIRFON AI puede ayudarte con todas las fases de la implementación de la IA, desde la planificación hasta la implementación y el mantenimiento. VIRFON te ayudará a elegir la tecnología de IA adecuada para tus necesidades, a desarrollar un plan de implementación y a entrenar a tu equipo en el uso de la IA.

Haciendo el diagnóstico de oportunidades de tu negocio

Primero

Entender IA, como modelo práctico

Segundo

Descubrir, oportunidades para tu negocio

Tercero

Formular un camino de acción

Haciendo el diagnóstico de oportunidades de tu negocio

Primero

Entender IA, como modelo práctico

Segundo

Descubrir, oportunidades para tu negocio

Tercero

Formular un camino de acción

VIRFON AI puede ayudarte con todas las fases de la implementación de la IA, desde la planificación hasta la implementación y el mantenimiento. VIRFON te ayudará a elegir la tecnología de IA adecuada para tus necesidades, a desarrollar un plan de implementación y a entrenar a tu equipo en el uso de la IA.

Contáctanos para obtener asesoramiento personalizado

VIRFON AI Solutions Portfolio

No more lost business

SOLUTIONS FOR

FOR EXTERNAL USERS
(CX) Customers

AI Contact Point

Focused on being the first informative and accessible point of contact for customers.

  • Business hours
  • Office locations
  • Product or service information
  • FAQs
  • Event information

AI Support center

Concentrates on problem resolution and technical assistance.

  • Complaints and grievances management
  • Technical support

AI Customer Engagement

Aims to optimize customer interactions and transactions with the company.

  • Appointment scheduling
  • Payment methods explanation

AI Personal Advisor /shopper Customer Engagement

Emphasizes personalization and tailored guidance to individual needs.

  • Personalized product/service recommendations

AI Global Assistant

«Highlights the assistant’s ability to communicate with a global audience in multiple languages.

  • Multilingual assistance

OR INTERNAL USERS
(EX) Employees

AI Operations Guide

Helps maintain consistency in daily operations.

  • Company procedures

AI Corporate Encyclopedia

Is a resource for professional development and ongoing training on what an employee needs to know about their company.

  • Employee training processes
  • Company information
  • Business hours and office locations
  • Product or service information

AI Payroll Navigator

Facilitates employee payment management processes, explanation of benefits, and guides on how to request them.

  • Guides for requesting benefits
  • Explanation of employee payments and deductions

AI Collaboration Integrator

Enhances communication and collaboration through collaborative work tools.

  • Personalized appointment scheduling
  • Integration with collaborative work platforms

AI Tech Support

Ensures that staff receives technical assistance efficiently and promptly.

  • Immediate technical support

Two scopes of VIRFON AI solutions

 75% Automation

 25% Manual operations

Essential VIRFON AI Solutions

Complex VIRFON AI Solutions

Consultation and recommendation on products and services

Provide basic contact or location information

Answer frequently asked customer questions

Send payment links

Schedule appointments

Contact information

Provide detailed information about events

Escalate to a human representative

Process real-time payments

Schedule appointments

Take orders

Order tracking or shipment tracking

Lead scoring

Assist a customer in making a hotel reservation with specific details

Digital AI asisstant plans

Plan Features

Frustration-Free start

Experience enhance

CX Transformation Enterprise

Price

USD $200/month

USD $500/month

Contact Sales

Assistant 7×24 Availability

yes

yes

yes

Monthly AI Text or phone conversation

1,000

5,000

10,000

Phone Numbers

1

2

As requested

Self-Serve FAQ

yes

yes

yes

Multilingual Capabilities

Text only

yes

yes

Outbond Text Links

yes

yes

yes

Transfer to a human

No

Voice only

Voice and chats

Voice phone Assistant

yes

yes

yes

SMS

Only USA

yes

yes

WhatsApp

yes

yes

Facebook Messenger

yes

Telegram

yes

Chat integration (get.chat)

yes

Reports & Analytics

Basic Dashboard

Advanced Dashboard

Advanced Dashboard

Custom API integration

yes

Custom sucess manager

Team

Team

Dedicated

Let’s learn the essentials of AI (check our frequently asked questions)

1. What is an artificial intelligence-based digital Agent?

Our VIRFON AI digital agent development is an application or software program designed to interact with users in a natural way and perform tasks or provide information based on voice commands, text, and more. These assistants are powered by AI algorithms and machine learning that enable them to understand human language and respond to questions, perform specific tasks, or provide recommendations.

The way VIRFON AI digital assistants work may vary depending on the platform or specific application, but in general, they follow these steps:

  1. Language Recognition: When a user interacts with the digital assistant, whether speaking or typing, the assistant uses natural language processing (NLP) technology to understand what is being said or asked.

  2. Request Processing: Once the assistant has understood the user’s request, it uses AI algorithms to process it and determine the appropriate action or response.

  3. Action or Response: The digital assistant executes the required action or provides the desired response. This may include tasks such as sending a message, scheduling reminders, among many others.

  4. Continuous Learning: AI-based digital assistants can improve over time as they learn from user interactions and feedback. The more interactions they have, the more accurate and useful they can become.

Our digital assistants are used in a variety of applications and devices, from smartphones and smart speakers to online customer service systems. Their main goal is to make people’s lives easier, automate tasks, and provide useful information efficiently. As AI technology continues to advance, digital assistants become increasingly sophisticated and can perform a wide range of functions to enhance productivity and convenience.

2. How can an AI digital Agent benefit my business?

Our artificial intelligence (AI)-based digital Agent can benefit your business in various ways, improving operational efficiency and providing competitive advantages. Here are some ways in which an AI digital assistant can be beneficial

  1. Automation of Repetitive Tasks: AI digital assistants can handle routine and repetitive tasks such as data processing, email management, and appointment scheduling, freeing up your employees to focus on more strategic and creative tasks.

  2. 24/7 Customer Service: The AI digital assistant can provide customer support 24/7, answering frequently asked questions and providing assistance even outside of business hours, enhancing customer satisfaction.

  3. Increased Productivity: Our AI digital assistants can expedite task execution and reduce errors, increasing your team’s productivity and enabling more to be done in less time.

  4. Personalization of Customer Experience: By using customer data, our AI digital assistants can provide personalized responses and recommendations, enhancing the customer experience and fostering loyalty.

  5. Data Collection and Analysis: Our AI digital assistants can gather and analyze large amounts of data in real-time, providing valuable insights for informed business decision-making.

  6. Inventory Management Optimization: In retail or logistics businesses, an AI digital assistant can help manage inventory more efficiently, ensuring products are available when customers need them.

  7. Operational Cost Reduction: Task automation and improved efficiency can lead to a significant reduction in operational costs, increasing profitability.

  8. Scalability: Our AI digital assistants can grow with your business without the need to hire additional staff, making it easier to adapt to changing market demands.

  9. Faster Response Times: Our AI digital assistants can provide instant responses to customer queries or take real-time actions, improving efficiency and customer satisfaction.

  10. Competitiveness: Implementing AI technology can help your business stay competitive in an increasingly digitized market, attracting customers who value efficiency and personalized attention.

In summary, our AI digital assistants can be a powerful tool for enhancing efficiency, productivity, and customer satisfaction in your business, translating into increased growth and long-term success.

3. Is it customizable for my company?

Yes, customization is a key feature of our artificial intelligence (AI)-based digital agent and is typically an important aspect to consider when choosing one for your company. Here are more details about customization:

  1. Responses and Behavior: Our AI digital assistants can be customized to fit your company’s personality and respond in a way that reflects your values and tone of voice.

  2. Functionality: You can configure the functionality of the AI digital assistant to suit the specific needs of your business. This may include automating specific tasks, creating custom workflows, and integrating with internal systems or tools.

  3. Name and Appearance: You can choose the name and appearance of the digital assistant to align with your company’s brand.

  4. Customer Personalization: Our AI digital assistants can also be customized to provide unique experiences for customers. They can remember customer preferences, provide personalized recommendations, and tailor responses based on the history of past interactions.

  5. Specific Scenarios: You can configure the AI digital assistant to work in specific scenarios relevant to your business. For example, if you have an e-commerce business, you can customize it to assist customers with making purchases, provide product details, and track orders.

  6. Language and Localization: Our AI digital assistants can be customized to support multiple languages and adapt to user preferences in different geographical regions.

Customization is a significant advantage as it allows you to tailor AI technology to the unique needs of your business and the expectations of your customers. Before selecting an AI digital assistant, it’s important to discuss with the provider the customization options available and how they can be adjusted to suit your business.

4. What communication channels does it support? Email, chat, voice, etc

The capability of our artificial intelligence (AI)-based digital agent to support different communication channels may vary depending on the platform or specific provider. However, our configuration allows them to be versatile and adapt to multiple communication channels. Here is a list of common communication channels that an AI digital assistant could support:

  1. Online Chat: AI digital assistants integrate with chatbots and live chat systems to interact with customers through web platforms and mobile applications.

  2. Email: They can manage automatic responses to customer emails, filter unwanted emails, and assist with email-related tasks.

  3. Voice: AI digital assistants can support voice interactions through voice commands or integration with voice assistants like Amazon Alexa or Google Assistant.

  4. Instant Messaging: They can interact with customers through popular messaging applications such as WhatsApp, Facebook Messenger, Telegram, and others.

  5. SMS: Our AI digital assistants can send and receive SMS text messages to provide information or perform specific tasks. This option is currently available only for the United States and Canada.

  6. Social Media: They can interact with customers and respond to questions on social media platforms like Facebook, Twitter, and Instagram.

  7. Phone: In call center environments, some AI digital assistants can handle phone calls and provide automated responses through interactive voice response systems.

  8. Web Interaction: They can function on websites as embedded chatbots that interact with visitors and provide real-time assistance.

  9. Mobile Applications: They can interact with users through custom mobile applications and provide information or perform specific actions within the app.

It’s important to verify the specific capabilities of the AI digital assistant you are considering, as some solutions may be more specialized in certain channels than others. The flexibility to adapt to multiple communication channels can be a significant advantage, allowing you to reach your customers through the channels they prefer.

5. What type of tasks or processes can it automate?

Our artificial intelligence (AI)-based digital agent can automate a wide variety of tasks and processes within a company. These automations can be especially useful for increasing operational efficiency and freeing employees from repetitive tasks. Here are examples of tasks and processes that an AI digital assistant can automate:

  1. Customer Service:

    • Responding to frequently asked questions.
    • Handling customer queries.
    • Assisting in problem resolution.
    • Generating support tickets.
  2. Scheduling and Reminders:

    • Scheduling meetings and appointments.
    • Reminding about important events.
  3. Sales and Marketing:

    • Lead generation and follow-up.
    • Personalizing marketing messages.
  4. Technical Support:

    • Assisting in hardware and software setup.
    • Providing documentation and user guides.
  5. Human Resources:

    • Processing vacation requests.
    • Responding to questions about internal policies.
    • Scheduling interviews.
  6. Online Sales:

    • Responding to product-related questions.
    • Recommending products based on preferences.

These are just examples, and the automation capabilities of an AI digital assistant can be tailored to the specific needs of your company. The flexibility to customize automated tasks and processes is a significant advantage, allowing you to make the most of this technology to streamline business operations.

VIRFON AI blog experience

Interactúa YA con nuestro agente digital VIRFON AI

y descubre cómo podemos
impulsar el crecimiento
de tu negocio

EXPLORA EL MAÑANA CON NOSOTROS

    Horario de atención (MIAMI FL)

    Lunes a viernes 8:00 a.m. – 7:00 p.m.

    Sábado 9:00 a.m. – 3:00 p.m.

    Festivos 8:00 a.m. – 7:00 p.m.

    Envíanos un correo a business@virfon.com